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Business Management Support Officer (Contract)

REF: 337 | Operations |
  • Location: St. Helier
  • Type: Contract
  • Job #337

Purpose of the role:

To support with delivery of restructure of Private Wealth Service Delivery Team and embedding Operations Department to bring Jersey in line with new target operation model.


  • Support with restructure of Private Client Service Delivery team and embedding Operations department model within all Client Sector teams
  • Support with workflow mapping to determine resource requirements between Front and Middle office
  • Production of Management Information, creation and maintenance of plans, action logs and issue tracking
  • Support Senior Leadership team with general co-ordination and implementation of wider business strategy including organisational restructuring, communications, system integration, process review
  • Work closely with internal stakeholders on issues resolution and feedback co-ordination to improve operational efficiency
  • Perform periodic or ad-hoc business analysis and data requests
  • Assist in the implementation of the risk management framework and operational and control effectiveness
  • Supervise and assist the deployment of staff training and adoption of target operating model

Skills required:

  • Minimum 2 years’ experience in a similar role
  • Appropriate change management qualifications such as Prince II
  • Comprehensive knowledge of change management and operational effectiveness
  • Good knowledge of the Jersey regulatory regime
  • Ability to understand risk and process implications for a business
  • Flexible approach with the ability to multi-task
  • Communication, influencing and workload management skills
  • To work effectively and pro-actively with colleagues as appropriate to daily tasks
  • Strong Microsoft Office skills

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