Purpose of the role:
Within this role you will be providing a multi-jurisdictional service for the Institutional business to onboard new clients and investors. You will also be responsible for the day to day Client and Investor Onboarding & Data Management Institutional business.
Responsibilities:
- Act in a collaborative manner, supporting their clients, relationship managers and teams from an Onboarding and Data Management perspective
- Continuously assess processes and identify areas of weakness and work with the Client Delivery Management team to implement improvements
- Client focused with an ability to work in a fast paced, high pressured work environment
- Work closely with the clients and their advisors to understand complex structures and deliver commercial and pragmatic solutions to meet client and business needs
- Act as a workstream lead to support delivery of a variety of new client transition initiatives and co-ordinate with the team members ensuring delivery of a superior client experience
- Act as a point of escalation and resolve complex issues related to the onboarding process
- Deal with internal and external day to day queries in a timely manner
- Assist in appropriate projects and initiatives relating to Operations teams
- Attend to regular team meetings and constructively contribute
- Understanding what is appropriate and acceptable in relation to AML/SOF/SOW/CDD and other compliance obligations, and escalating issues and risks accordingly
- Assist in providing MI to the business
Skills required:
- Recognised relevant ICA, AML or equivalent Professional Qualification
- 5-8 years' relevant finance industry experience, with the legal, compliance or regulatory sector
- Experience PE/Real Estate fund structures
- Previous experience in a MLRO/MLCO Compliance or similar role
- Experience within AML/CDD onboarding fund sector
- Experience of client service delivery
