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Onboarding Specialist

REF: 234 | Risk and Compliance |
  • Type: Permanent
  • Job #234

Purpose of the role:

To provide and promote a superior client experience for the business, by providing a multi-jurisdictional service for the Institutional business to onboard new clients/investors. Ensuring they remain compliant with regulatory obligations whilst taking a pragmatic and commercial approach to risk-based challenges.


  • To maintain the ongoing data management of the client/investor lifecycle, by ensuring all client and investor static data is captured, recorded and accurate in all core platforms used by the business
  • Perform regular periodic reviews based on risk profile, ensuring there is sufficient and compliant Client Due Diligence held for clients/investors
  • Responsible for the day to day Client and Investor Onboarding for their Institutional business that will require multi-jurisdictional visibility
  • Collaboratory supporting their clients and client facing teams from an Onboarding perspective
  • Working closely with the clients to understand complex structures, being able to translate CDD requirements based on structure charts provided
  • Act as a point of reference for the Institutional business to answer and resolve issues/queries related to the onboarding processes & AML/CFT requirements
  • Keeping abreast of Regulatory changes and industry standards in all areas that affect the operations functions to ensure that standards and procedures are complied with fully at all times
  • Responsible for the day to day maintenance of client and investor static data, ensuring all data is captured, recorded and accurate in all core platforms used by the business
  • Responsible for setting up appropriate workflows within core systems
  • Performing trigger checking reviews and regular periodic reviews based on a rick-based approach, ensuring all CDD is sufficient and compliant with regulatory standards
  • Working closely with Compliance, ensuring appropriate levels of approvals are obtained for high risk & PEP’s
  • Maintaining PEP & US Client/Investor registers, reporting MI to various Boards as required
  • Maintaining outstanding documentation logs and chasing clients by working closely with the business client facing teams

Skills required:

  • 3-5 years relevant industry administration experience
  • Experience working with Private Equity/Real Estate fund structures
  • Experience in data inputting and workflow management
  • Experience within AML/CDD onboarding fund sector
  • Experience of client service delivery
  • Good understanding and knowledge of current industry AML/CFT handbook legislation, regulation & operating working practices
  • Good understanding of GDPR and risks associated with personal/sensitive data

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