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Trust Administrator (Contract)

REF: 354 | Trust Administration |
  • Location: St. Helier
  • Type: Contract
  • Job #354

Purpose of the role:

Responsible for supporting a set of Private Wealth client relationships and manage day-to-day service delivery needs, in accordance with the departments’ service standards and company policies and procedures.

Responsibilities:

  • Be a B or C level Authorised Signatory of the Nominee Companies as required
  • Support where appropriate the Jersey owner who has responsibility for the service delivery of the Service
  • Assist with the profitability and financial performance of the Service
  • Be responsible for the service delivery to your clients or team clients, of all services sitting within the Service Family as more clearly defined in the Service Navigator
  • To participate and be involved in both regional and group initiatives and projects relevant to the Service where appropriate
  • Support head of Service delivery for the function to ensure the improvement of our total service delivery to clients
  • Where appropriate promote the organisation's capabilities to clients, identify sales opportunities to be forwarded to the relationship managers and achieve contract extensions or additional business within the account(s)
  • Ensure you maintain the appropriate level of technical expertise, qualifications and experience to provide the Service and ensures this remains up to date through CP
  • Support Client Relationship Managers with the achievement of revenue targets for the Service

Skills required:

  • Ideally 2 years relevant experience
  • Ideally to hold or willing to study towards a JFSC Table 5 qualification
  • Relevant professional qualification, ideally A level or equivalent
  • Good written and verbal communication
  • Customer service oriented with a passion for consistently exceeding client expectation
  • Good knowledge of software packages, i.e. Microsoft Office
  • Good knowledge of relevant regulatory requirements and standards

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