You will ensure that at all times clients receive a premier and proactive service, and that all administration activity is identified, prioritised and handled in a timely and efficient manner and that clients receive consistent high levels of service.
Responsibilities:
Undertake the day-to-day administration activity on a portfolio of closed-ended funds, structured as limited partnerships and unit trusts; to have ownership, responsibility and accountability for elements of the services provided by the company to these clients, under direction / supervision of a line manager
Build a thorough understanding of the activities of each of the funds and entities and ensure that all necessary activities and actions are organised and undertaken in a timely, diligent and accurate manner
Develop and maintain good professional relationships with each client, ensuring that all communications, whether written, verbal or face-to-face, are handled in an appropriate, professional and effective manner
Draft client and investor correspondence and documentation, board packs and minutes, banking instructions, etc. and ensure these are fulfilled accurately and portray the professional service levels expected of the Fund Services
Contribute to the team’s performance and suggest changes that enhance service levels and efficiencies
Attain and review due diligence on investors and other parties connected with each fund together with tax transparency documentation and ensure these are recorded appropriately in the records. Liaise with the Funds’ Risk and Compliance function regarding approval of CDD records
Liaise with the accountants within the team to ensure that each client’s accounting and financial reporting requirements are met, and that each client receives a unified professional service
Provide cover for colleagues during holidays or other periods of absence
Facilitate client billings and ensure WIP is accurately recorded via their time recording system
Assist the manager and directors during the establishment / take-on of new clients
Contribute to achievement of the departmental generic objectives
Ensure all activities and services are delivered in compliance with policies and procedures. Where you believe it may be preferable to diversify from an established policy or procedure, raise this with the team manager and contribute to an assessment of whether such a diversification should be facilitated
Ensure that each fund is run in accordance with the terms and conditions detailed in the constitutional documentation, the relevant administration agreement, fee agreement etc. and in accordance with all relevant laws and regulations
Skills required:
Be required to confidently liaise with clients on a day to day basis
Be able to prioritise and take responsibility of own worklist and assist others where necessary
Arrange, attend and accurately record client Board meetings
Demonstrate a high degree of accuracy ensuring that all activity is undertaken in line with professional standards
Have experience of dealing with ‘blue chip’ investment managers and delivering the levels of service that they and their investors expect
Hold or be working towards an appropriate qualification (ICSA, JFA etc.) and / or proven track record of working with similar clients
To ensure that at all times clients receive a premier and proactive service, all accounting activity is identified, prioritised and handled in a timely and efficient manner and that clients receive consistent high levels of service.
Responsibilities:
Prepare periodic financial statements and deliver financial reporting services on a portfolio of closed-ended funds, structured as limited partnerships and unit trusts; to have ownership, responsibility and accountability for specific funds and related entities and the services provided by the company to these clients
Build a thorough understanding of the activities of each of the funds and entities for which you will have responsibility and ensure that all necessary activities and actions are organised and undertaken in a timely, diligent and accurate manner
Develop and maintain good professional relationships with each client, ensuring that all communications, whether written, verbal or face-to-face, are handled in an appropriate, professional and effective manner
Maintain the accounting records of each entity in accordance with the fund’s constitutive documentation and with consideration to market expectations and best practice (e.g. BVCA/EVCA), client requirements, applicable laws and regulations, and accounting standards. This will include the production of annual and periodic financial statements, investor capital accounts, reviewing valuations, undertaking reconciliations, calculation of performance fees and providing other financial information as required
Obtain transaction information on funds and related entities, from internal and external contacts, extrapolate the necessary accounting information and ensure that the transactions are captured in FrontInvest and the relevant accounting ledgers
Ensure that all accounting records are maintained in a timely manner and to a high standard, in both physical and digital format
Liaise with the administrators within the team to ensure that each client’s accounting and financial reporting requirements are met, and that each client receives a unified professional service
Contribute to the team’s overall performance and suggest changes that enhance service levels and efficiencies
Provide cover for colleagues during holidays or other periods of absence
Contribute to achievement of the departmental generic objectives
Ensure all activities and services are delivered in compliance with the policies and procedures. Where you believe it may be preferable to diversify from an established policy or procedure, raise this with the team manager and contribute to an assessment of whether such a diversification should be facilitated
Ensure that each fund is run in accordance with the terms and conditions detailed in the constitutional documentation, the relevant administration agreement, fee agreement etc. and in accordance with all relevant laws and regulations
Skills required:
Have a solid practical understanding of bookkeeping and accounts preparation for private equity / venture capital funds, including IFRS reporting requirements
Possess an ability to garner and interpret information quickly
Demonstrate a high degree of accuracy and a meticulous approach to financial reporting, ensuring that all activity is undertaken in line with professional standards
Have experience of dealing with ‘blue chip’ investment managers and delivering the levels of service that they and their investors expect
Hold or be working towards an appropriate qualification (ACCA, ACA etc.)
Have the ability to work as a team member
Present positive solutions in the face of challenges and have the confidence to escalate issues if necessary
On occasion, work additional time to ensure deadlines are met
Have a good level of competency with Microsoft Office (primarily Outlook, Excel and Word)
Working knowledge of FrontInvest or similar funds’ system will be an advantage
Ensure that you maintain the CPD standards necessary for their professional qualification / regulatory accreditation
This is a 4 month contract position and within this role you will be providing a multi-jurisdictional service for the Institutional business to onboard new clients and investors. You will also be responsible for the set-up of client/investors in core systems, ensuring all client and investor static data is captured, recorded and accurate.
Responsibilities:
Responsible for the day to day Client and Investor Onboarding & system set up that will require multi-jurisdictional visibility
Collaboratory supporting their client facing teams from an Onboarding Operational perspective
Client focused with an ability to work in a fast paced, high pressured work environment
Act as a point of reference for the Institutional business to answer and resolve issues/queries related to the onboarding processes
Keeping abreast of Regulatory changes and industry standards in all areas that affect the operations functions to ensure that standards and procedures are complied with fully at all time
Responsible for the system set up of client and investor static data, ensuring all data is captured, recorded and accurate in all core platforms used by the business
Prioritising and organising day to day workloads
Dealing with internal and external day to day queries in a timely manner
Assist in appropriate projects and initiatives relating to operations teams
Attend to regular team meetings and constructively contribute
Understanding what is appropriate and acceptable in relation to AML/SOF/SOW/CDD, escalating any issues and risks accordingly
Skills required:
Working towards a recognised qualification ideally within ICA or AML
Relevant financial industry administration experience in an onboarding role is desirable
Experience working with Private Equity/Real Estate fund structures
Experience in data inputting and workflow management
In this role you will be responsible for delivering a first class administrative service to a varied portfolio of clients. You will be responsible for maintaining and enhancing client relationships on your own portfolio. You will also supervise and develop junior team members.
Responsibilities:
Administration of a varied portfolio of clients, in accordance with procedures
Liaising with clients on day to day matters
Responsibility for the maintenance of statutory books for own portfolio
Responsibility for client appropriate regulatory documentation (including where appropriate NRL returns and HMRC filings)
Delegate payment instructions for own clients to more junior staff – as appropriate
Review payment instructions prepared by more junior staff
Understand the different requirements/process for payments for high risk clients
Delegate monitoring of receipt for own clients to more junior staff – as appropriate
Analyse WIP for own clients
Prepare BCF (Billing Control Forms)
Send out invoices to clients – delegating as appropriate
Settling invoices – delegating as appropriate
Monitor and manage aged debts
Skills required:
Table 5 Qualification
Sound academic background
Studying for or a willingness to study for: ICSA Diploma; STEP Diploma; Diploma in Fund Administration; Any other Table 4 qualification
4 years relevant industry administration experience with at least 3 years’ experience in running own portfolio, preferably with exposure to corporate clients
We are seeking a Manager to join our client's Family Office Team to run with the supervision, management and development of a team of Assistant Managers and Administrators. Reporting directly into Senior Management, you will also be delivering a comprehensive first class administrative service to a portfolio of large client groups with multi-national structuring and tailored governance arrangement.
Responsibilities:
Responsibility for a portfolio of clients (including complex and crown jewel clients)
Act as an Alternate Director of team client companies, where appropriate
Act as a ‘B’ Authorised Signatory
Travel to meet with own and team clients
Liaise with team clients
Delegate tasks as appropriate for own clients to team
Manage a team of Administrators
Monitor the team’s performance, attendance and development
Manage the workflow of the team
Review all incoming and outgoing mail of the team
Review and authorise outgoing correspondence (any media) of the team
Responsibility for the financial management of the team
Development of internal short courses
Presentation of internal short courses and training sessions
Responsibility for team use of CRM, to ensure team members are trained and understand procedure to ensure that information is recorded accurately
Skills required:
Table 4 qualification
8 years’ relevant industry experience
At least 3 years’ experience in a supervisory role
REF: 367 | Fund Administration, Trust Administration
Type:Permanent
Job#367
Purpose of the role:
Our client is seeking an Assistant Manager to join their family office, delivering a comprehensive first class administrative service to a portfolio complex and high net worth clients.
Responsibilities:
Travel to meet with clients
Liaise with own clients
Delegate tasks as appropriate for own clients to junior team members
Detailed knowledge of the differing requirements/ processes for high risk clients
Assist with the review of financial statements for own portfolio
Review all out going correspondence (any media) direct reporting junior team members
Assist with the development/enhancement of team specific procedures
Assist with and if appropriate conduct appraisals for direct reporting team members
Dealing with matters in a timely manner
Perform high level review of client accounts / financial statements
Skills required:
Table 4 qualification such as (but not restricted to)
ICSA Diploma
STEP Diploma
Any other Table 4 qualification
6 years’ relevant industry administration experience
Experience of developing and coaching others on a one to one basis
You will actively contribute to initiatives to improve processes to drive operational excellence.
Responsibilities:
Assist where appropriate any CSD’s / Fiduciaries with fee reviews as appropriate in light of current service delivery and requirements to ensure recovery of work in progress (WIP) and achieving fee collection targets as set out in the Business Plan
Responsible for ensuring the team meet their commercial objectives and targets through the effective capital management of the P&L for the Client Portfolio to include revenue targets, billable utilization rates for staff, pro-active management of debtor days and cash collections
Provide Senior Manager with support with regard to the regular and on-going reviews of any uncommercial fee arrangements within your Client Portfolio. Escalate these concerns to the relevant CSD in question together with an action plan to remediate to improve the profitability for any such client situations
Ensure that risk management processes are embedded in the culture, operations and systems used by all staff, driving and exemplifying adherence to agreed policies, procedures and applicable regulation
Ensure staff receive any training required so that they are fully conversant with the Company’s policies and procedures. Actively identify training gaps and address them in a timely manner
Attendance at and contribution to statutory, management and any other meetings of the business
Skills required:
ICSA or STEP Diploma qualified or relevant professional qualification
Thorough understanding of the relevant laws relating to ‘Trust Company Business’
Thorough understanding of the duties and responsibilities of a Fiduciary business
Thorough understanding of industry best practice in relation to Trust and Company administration
REF: 365 | Fund Administration, Risk and Compliance
Type:Permanent
Job#365
Purpose of the role:
Our client's Fund Compliance team are looking for a team player to join their growing team.
Responsibilities:
You’ll provide a variety of Fund Compliance tasks, work collaboratively with and assist Compliance Team Members with the day-to-day administration of AML CDD in accordance with the Group and local policies and procedures
Skills required:
The right to live and work in Jersey
1 years’ experience within a financial industry is desirable
Preferably a good understanding of how the Finance Industry works
Willing to take professional qualifications (ICA Certificate or Diploma, or equivalent)
Our client is looking for a Trust Officer to play a key role in their Private Wealth team
Responsibilities:
You will need to use your own judgement to identify any risks or concerns and report them in a timely manner
You will be responsible for providing a variety of administration tasks to support the team and deliver exceptional service to their ever-growing and diversified international client base
Skills required:
The right to live and work in Jersey
Good Knowledge of the Finance Industry in Jersey
Working towards ICSA Certificate in Offshore Finance and Administration or STEP Foundation Certificate in Offshore Trust, or equivalent
Working knowledge of Microsoft packages, including Excel, Outlook and Word
As the Trust Officer, you will assist with the maintenance and delivery of the administration of a portfolio of client entities, providing an overall quality service.
Responsibilities:
Perform a wide variety of Trust administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base
Develop working relationships with clients, intermediaries and internal contacts to maximise client retention
Provide a high level of quality internal and external client service and the accurate and timely provision of financial administration services
Assist the Senior Officers and Management Team with the day-to-day administration of private client portfolios in accordance with the Company’s policies and procedures
Plan, prioritise and organise tasks and activities efficiently, ensuring effective time management
Effectively manage time input and work in progress on own portfolio
Ensure individual financial and non-financial targets are met in order to maintain a sustainable fiduciary business
Support a culture upholding the values
Skills required:
Working towards either one of the following: –
ICSA Certificate in Offshore Finance and Administration
STEP Foundation Certificate in Offshore Trust
Ideally membership of relevant Professional Institute
Evidence of Continued Professional Development
Knowledge of the Finance Industry in Jersey
Minimum of 2 years’ Trust experience
Ability to be flexible and work effectively as part of a Team
Ability to prioritise and multi-task
Able to work under pressure and within tight deadlines to meet the Team’s, Service line’s and clients’ expectations
You will be responsible for the effective and efficient administration of a portfolio of more complex structures, dealing with clients & intermediaries on a daily basis, reporting to the team manager to pro-actively develop and build solutions to meet client needs and grow long term relationships.
Responsibilities:
Ensure that the client is delivered the best possible service by the Wealth Structuring Group within the reasonable limitations of the agreed policies and procedures
Be a constructive part of the Wealth Structuring Team
Provide excellent service through building and maintaining long term relationships
Optimise client potential and deliver a consistent, seamless client experience
Provide advice to clients ensuring the clients needs are met
Demonstrate and promote core values as detailed below
Update, scan, file and archive records as necessary to comply with the record retention policies
Respond to internal communications concerning matters affecting the operation of any aspect of the business in a timely manner
Contribute towards the successful delivery of remediation and other projects approved by the SEG, be that by way of constructive feedback, membership of working parties, research and delivery of information not readily available from the systems and/or the performance of data input or other administrative tasks
Skills required:
Ability work under own initiative
Ability to communicate effectively with clients and colleagues
Able to work under pressure and to tight deadlines
Ideally have a professional qualification e.g. ICSA, ACA, ACIB, STEP or hold a legal qualification
Extensive experience of Institutional clients
Sound knowledge of regulatory framework
Understanding of applicable trust and company regulations and establishment procedures
Strong organisational and time management skills
In association with the Manager/Senior Manager of the Wealth Structuring Department have the ability to interpret client needs and identify appropriate sources of information or experience to formulate structures to meet client requirements
This role will involve taking business and functional requirements from concept and solution development through to deployment to the production environment.
Responsibilities:
Develop and maintain an expertise in IT applications and solutions, in order to identify and query data that may be required to support the business data needs
Keep up to date with advances in technology, specifically around the data analysis toolset deployed. Advise the IT Manager of any significant threats or measures required to reduce the risk to the business
To ensure all workflows / queries developed are maintained and documented in accordance with the policies and procedures
Produce and deliver reports and Management Information regarding the Transformation Team function as and when required by the IT Manager
Develop, document and maintain procedures as required to ensure that all aspects of the BI function are well understood and clearly detailed and documented
Identify silos of knowledge within the Transformation team, communicate this to the IT manager and ensure that appropriate steps are taken to provide training and to ensure that no one individual is a risk to the normal operation of the Transformation Team function
Provide support and resource for data projects as and when required to enable delivery of transformation initiatives undertaken by the various project teams
Skills required:
You should have relevant experience, preferably within one or more of the following core technologies: –
Alteryx Workflow Designer
Alteryx Macros
SQL Query writing
MS SQL Reporting Services report development
MS Share Point – query / design / list creation and maintenance
You will be responsible for the effective and efficient administration of a portfolio of more complex structures, dealing with clients & intermediaries on a daily basis, reporting to the team manager to pro-actively develop and build solutions to meet client needs.
Responsibilities:
Ensure that the client is delivered the best possible service by the Wealth Structuring Group within the reasonable limitations of the agreed policies and procedures
Provide excellent service through building and maintaining long term relationships
Optimise client potential and deliver a consistent, seamless client experience
Provide advice to clients ensuring the clients needs are met. 6
Update, scan, file and archive records as necessary to comply with record retention policies
Respond to internal communications concerning matters affecting the operation of any aspect of the business in a timely manner
You will make known to the Managing Director and the Director in charge of the Wealth Structuring Group all matters involving, litigation, potential litigation, claims, potential claims, complaints and potential complaints against the company and matters which under regulations need reference to their approval from directors i.e. fraud, drug trafficking; matters for which no formal guidelines are laid down and matters which fall under the general description "policy matters"
You will manage designated companies and trusts in accordance with the agreed procedures and in the spirit of risk mitigation and to be open and transparent when matters arise which give concerns
To be an enthusiastic part of the Wealth Structuring Team by identifying and maximising opportunities
Skills required:
Ability to work under own initiative
Ability to communicate effectively with clients and colleagues
Able to work under pressure and to tight deadlines
Will ideally have a professional qualification e.g. ICSA, ACA, ACIB, STEP or hold a legal qualification
Extensive experience of Institutional clients
Sound knowledge of regulatory framework
Understanding of applicable trust and company regulations and establishment procedures
Strong organisational and time management skills
In association with the Manager/Senior Manager of the Wealth Structuring Department, have the ability to interpret client needs and identify appropriate sources of information or experience to formulate structures to meet client requirements.
Responsible for supporting a set of Private Wealth client relationships and manage day-to-day service delivery needs, in accordance with the departments’ service standards and company policies and procedures.
Responsibilities:
Be a B or C level Authorised Signatory of the Nominee Companies as required
Support where appropriate the Jersey owner who has responsibility for the service delivery of the Service
Assist with the profitability and financial performance of the Service
Be responsible for the service delivery to your clients or team clients, of all services sitting within the Service Family as more clearly defined in the Service Navigator
To participate and be involved in both regional and group initiatives and projects relevant to the Service where appropriate
Support head of Service delivery for the function to ensure the improvement of our total service delivery to clients
Where appropriate promote the organisation's capabilities to clients, identify sales opportunities to be forwarded to the relationship managers and achieve contract extensions or additional business within the account(s)
Ensure you maintain the appropriate level of technical expertise, qualifications and experience to provide the Service and ensures this remains up to date through CP
Support Client Relationship Managers with the achievement of revenue targets for the Service
Skills required:
Ideally 2 years relevant experience
Ideally to hold or willing to study towards a JFSC Table 5 qualification
Relevant professional qualification, ideally A level or equivalent
Good written and verbal communication
Customer service oriented with a passion for consistently exceeding client expectation
Good knowledge of software packages, i.e. Microsoft Office
Good knowledge of relevant regulatory requirements and standards
To ensure that existing client due diligence files are in line with the requirement set by the JFSC and all client static data is current and up to date.
Responsibilities:
Review existing client due-diligence files to ensure compliance requirements are met
Ensure documents are indexed and loaded in the document image system
Perform research via internal and external sources, gather and analyze documentation in accordance with regulatory and KYC requirements
Working in a pressurized, time-sensitive environment
Understand and articulate CDD requirements
Prepare relevant forms for company incorporations
Prepare and submit beneficial ownership filing with the Jersey Registry
To record all time on the Company’s time recording system and ensure narrative is clear
Review minutes in order to make relevant statutory updates in the companies data base
Achieve financial targets as determined by management
Operate in accordance with established SLA’s
Contribute to the ongoing efficiency and process development within the team
Collaborate with colleagues across the organisation to make sure the client expectations are met
Provide support to client-facing functions in the identification and completion of all relevant documentation to support the remediation project
Act as a point of knowledge and excellence for all CDD queries
Skills required:
You will have direct experience of CDD, particularly complex structures, to include funds, trusts, companies, foundations, limited partnerships
You will manage CDD cases through to a successful conclusion, be well organised and have the ability to deliver and work under pressure
Must have the ability to understand complex structures, break them down and quickly articulate the CDD requirements as well as the ability to make quick and concise decisions and clearly articulate the rationale is needed
Have excellent relationship management skills, company, trust or funds administration background and a track record in understanding the Money Laundering Jersey Order and the AML Handbook CDD Rules
Previous experience in working on a KYC remediation project, Client Onboarding team or Trust, Company or Fund Administration is essential
To support the Compliance Monitoring team with a primary focus on the timely completion of controls testing in line with the compliance monitoring plan.
Responsibilities:
Assistance with the timely completion of controls testing and compliance monitoring plan, including summarising work undertaken and preparation of draft reports for review
Making, or assisting with, appropriate recommendations where findings have been identified within the testing
In conjunction with the above tasks, work with the CMP Manager to ensure accurate and timely board reporting and assisting with tracking of findings, where relevant
Assistance with the development and design of test plans or adjustments to existing test plans
Could include assistance with Enterprise Risk Management framework and collection / reporting of KRIs, dependent on candidate
Other relevant GRC adhoc duties as required from time to time
Our client is looking for a Senior Trust Administrator to assist with the administration, bookkeeping and/or preparation of annual accounts for a portfolio of private clients, including trusts and companies, under the supervision of the Manager.
Responsibilities:
Making payments
Communicating with intermediaries by email, letter and telephone
Accurate and timely administration and bookkeeping
Preparation of trust and company accounts and annual reviews
Assistance with the preparation of monthly/quarterly reporting
Assistance with FATCA / CRS Reporting
Ensure own and junior team members have completed time sheets on a daily basis
Achieve chargeability, WIP, recoverability and debtor targets within deadlines set
Apply internal risk management procedures
Produce and provide high-quality documents
To be the contact for juniors when it comes to technical matters and on professional relationships
Any other reasonable duties that may be assigned
Skills required:
A minimum of 3-5 years experience working in a private client trust and company environment
Accounts preparation and bookkeeping skills are essential
Always striving for excellent client service and delivery
A high level of tact, diplomacy and confidentiality is essential due to the nature of the work
Strong analytical skills are essential, with accurate and timely completion of work
Experience with global trade settlement and corporate action events preferred
Ability to be proactive with very close attention to detail to ensure work is of a consistently high standard
Exceptional, administrative, analytical and organisational skills are essential, with accurate and timely completion of work
You will report to the local Head of Family Office International but you may work for more than one senior executive in the FOI team. This role involves close and regular interaction with clients and third parties as well as with internal departments and business units.
Responsibilities:
Build and maintain long term relationships with clients which includes all forms of contact/communication with clients and their advisers
Develop and maintain relationships with internal departments/business divisions of the Group to effectively manage the clients’ affairs
Support the business development/marketing efforts of the Group
Consult with third party professionals such as lawyers, tax specialists and asset managers, and obtain their opinions pertaining to the management of the clients’ affairs
Run clients’ affairs including preparing meeting documents, analysing performance of investments, valuing investments; analysing costs
Ensure all transactions pertaining to the management of the clients’ affairs are executed timely, efficiently and accounted for correctly
Obtain in-depth knowledge of their clients, their businesses and the family dynamics, maintaining the client file with meeting notes, becoming familiar with the trust deed and entity structures
Renegotiate existing loans with banks, negotiate new loans with banks
Review contracts between client entities and third parties
Share and develop expertise and provide team members with technical assistance on complex documentation, including reviewing and drafting where necessary
Understand and manage risk involved in administering structures, ensuring internal procedures are adhered to and maintained
Skills required:
Educated to degree level (or equivalent)
Relevant Professional qualification (e.g STEP, ACCA etc.)
3 – 5 years relevant post-qualification experience
You will be responsible for a complex portfolio of clients, ensuring a high level of service is given to clients in accordance with relevant mandates so that operational and fiduciary risk exposures are effectively managed.
Responsibilities:
Provide assistance and support to the Director, when required
Develop relationships with clients, intermediaries, prospective clients and other professional advisors. This will involve travelling to meet contacts where necessary
To ensure that the company's procedures and standards are met with a particular focus on effective time recording, billing and collection along with efficient process completion of accounts, annual and investment reviews
Act as a minimum of a B Signatory
Skills required:
You must be an experienced and qualified professional with a minimum of 10 years' management practice of Trust and Fiduciary Services
Expected to maintain an awareness of industry best practice and developments in other jurisdictions
Hold a relevant professional qualification, enabling you to hold a table 5 qualification (and working towards table 4) along with relevant experience as defined by the Jersey Financial Services Commission
To carry out the functions of compliance and risk management, with emphasis on ensuring that the business operates within all required legislation and regulation; you will be Compliance Officer, Money Laundering Compliance Officer and Money Laundering Reporting Officer for the branch.
Responsibilities:
Participate as a member of the Operating Committee of the branch
Handle risk matters required of the branch
Ensure that the business operates in line with all relevant Jersey Laws and regulations
Conduct all required reporting the Jersey Financial Services Commission
Complete all required reporting, participating as required at any meetings
Conducting, within required timescales, the monitoring required under the Branch approved monitoring plan, issuing reports following monitoring undertaken and tracking findings to a conclusion and the reporting of progress against such plan to OPCO and JBOC
Maintain the Branch’s breaches/losses registers and complaints database ensuring accurate management reports are available, reporting to regulators as required
Oversee Branch client take-on, compliance assessment of risks and obtaining Group approvals of new clients as required
Checking documentation provided for new clients and ensuring the accuracy of client data within NCM, providing sign off once CAC approved
Ownership of NCM Compliance workflows for periodic reviews and CIP updates
To proactively develop your existing client’s relationships and to support with your team’s client relationships and support new business commercial activities to develop new relationships.
Responsibilities:
Support the ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts.
Serve as a primary or general point of contact for your or teams client relationships and ensure client satisfaction
Support the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPIs (key performance indicators) as defined in the relevant contracts are met or exceeded
Ensure all work performed is invoiced on time and in line with client contracts
Support relationship managers and the finance function for any outstanding client debt
Work with your team to ensure you build and maintain strong relationships with clients as well as other teams and provides day-to-day assistance, advice and support
Ensure you maintain the appropriate level of technical expertise, qualifications and experience to provide the Service and ensures this remains up to date through CPD
Where appropriate promote the organisation's capabilities to clients, identify sales opportunities to be forwarded to the relationship managers and achieve contract extensions or additional business within the account(s)
Support head of Service delivery for the function to ensure the improvement of total service delivery to clients
To participate and be involved in both regional and group initiatives and projects relevant to the Service where appropriate
Skills required:
Ideally 2 years relevant experience Ideally to hold or willing to study towards a JFSC Table 5 qualification
Relevant professional qualification, ideally A level or equivalent
Good written and verbal communication
Customer service oriented with a passion for consistently exceeding client expectation
Good knowledge of software packages, i.e. Microsoft Office
Good knowledge of relevant regulatory requirements and standards
You will be responsible for supporting a set of Private Wealth client relationships and manage day-today service delivery needs, in accordance with the departments’ service standards and company policies and procedures.
Responsibilities:
Support the ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts
Serve as a primary or general point of contact for your or teams client relationships and ensure client satisfaction
Support the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPIs (key performance indicators) as defined in the relevant contracts are met or exceeded
Ensure all work performed is invoiced on time and in line with client contracts
Support relationship managers and the finance function for any outstanding client debt
Work with your team to ensure you build and maintain strong relationships with clients as well as other teams and provides day-to-day assistance, advice and support
Ensure you maintain the appropriate level of technical expertise, qualifications and experience to provide the Service and ensures this remains up to date through CPD
Where appropriate promote the organisation's capabilities to clients, identify sales opportunities to be forwarded to the relationship managers and achieve contract extensions or additional business within the account(s)
Support head of Service delivery for the function to ensure the improvement of total service delivery to clients
To participate and be involved in both regional and group initiatives and projects relevant to the Service where appropriate
Skills required:
Ideally 2 years relevant experience Ideally to hold or willing to study towards a JFSC Table 5 qualification
Relevant professional qualification, ideally A level or equivalent
Good written and verbal communication
Customer service oriented with a passion for consistently exceeding client expectation
Good knowledge of software packages, i.e. Microsoft Office
Good knowledge of relevant regulatory requirements and standards
To perform specialist functions on own allocated caseload, guided as appropriate by a line manager, providing a quality service to meet the needs of both the client and the business.
Responsibilities:
Perform specialist functions on own allocated caseload, only referring unusual or more difficult problems when necessary
Enhance and maintain client relationships for own caseload, ensuring a quality service
Plan and prioritise own workload and that of immediate colleagues to ensure that target/deadlines are achieved
Ensure that client requests are dealt with in accordance with the firm’s service standards
Train/ work with less experienced colleagues in the performance of tasks and procedures in given specialisation
Contribute to the appraisal of more junior colleagues in unit
Build and maintain own technical knowledge in order to keep up to date and relevant
Be proactive in recognizing and pursuing opportunities for improving procedures and controls
Ensure all bookkeeping is completed in accordance with the guidelines in the DPPM
Ensure reconciliations on client base are completed in accordance with the guidelines in the DPPM
Record time spent on different client matters accurately
Ensure quotes are provided to clients (in accordance with the firm’s standard tariff) for standard tasks
Ensure quotes are agreed with the manager for any bespoke or unusual transactions and that clients are kept appraised of the WIP
Ensure productivity target achieved on a regular basis (with Manager approving any exceptional requests)
Ensure invoices on own client base are raised in accordance with the firms billing cycle as detailed in the DPPM
Ensure activities are used, monitored and actioned in a timely manner for self and any ATO’s working on caseloads
Skills required:
Client satisfaction
Effectiveness in training less experienced colleagues on specific tasks in given specialisation
REF: 344 | Corporate Services, Fund Administration
Type:Permanent
Job#344
Purpose of the role:
You will have the opportunity to deliver a first class administrative service to a portfolio of clients. In addition, you will have exposure to multiple teams, asset classes and an impressive client base and will be working within an inclusive and friendly culture, working alongside some of the best people in industry.
Responsibilities:
Assist more senior staff with their client portfolio
Administer under supervision a small number of straightforward, non-complex clients
Assist with the maintenance of statutory books and records
Assist with preparation of regulatory documentation
Liaise with intermediaries
Prepare payment instructions including for online banking systems and with supporting documents
Understand the different requirements/process for payments for high risk clients
Monitor for receipt of funds and providing confirmation when received
Producing reports
Collating information
Circulate packs
Prepare BCF (billing control forms) and WIP (work in process reports) for team
Send out invoices to clients
Settle invoices
Schedule for team meetings
Update of team schedules/reports
Update any team specific spreadsheets/information
Provide support to team
Request CDD documentation (under supervision)
Understand what is appropriate and acceptable
Skills required:
Sound academic background
Studying towards or willing to study towards a table 5 qualification
Previous office experience
Well-developed communication skills – written and verbal English
REF: 343 | Corporate Services, Fund Administration
Type:Contract
Job#343
Purpose of the role:
Our client is seeking a Senior Administrator to join their Corporate Services Department to deliver a first-class administrative service to a varied portfolio of Corporate clients. This is an exciting opportunity to work on a variety of transactions and structures alongside leaders in the industry who bring together a varied mix of skills and expertise. The Corporate Services team is an incredibly collaborative, dynamic team with an impressive client base who are committed to customising their approach to the needs of each client and transaction.
Responsibilities:
Administration of a varied portfolio of clients, in accordance with procedures
Liaising with clients on day to day matters
Responsibility for the maintenance of statutory books for own portfolio
Responsibility for client appropriate regulatory documentation (including where appropriate NRL returns and HMRC filings)
Delegate payment instructions for own clients to more junior staff – as appropriate
Review payment instructions prepared by more junior staff
Understand the different requirements/process for payments for high risk clients
Delegate monitoring of receipt for own clients to more junior staff – as appropriate
Preparation of client adoption documents for own clients
Liaising with clients to ensure understanding of structure/transaction
Collating CDD documentation
Organising client Board meetings and managing onsite client Board meetings
Sending out notices in accordance with law and articles
Ensuring meetings are convened in accordance with articles
Drafting minutes and resolutions for meetings for own clients
Analyse WIP for own clients
Prepare client billing
Send out invoices to clients (delegate as appropriate)
Skills required:
Table 5 Qualification
Sound academic background
Studying for or a willingness to study for:
ICSA Diploma
Diploma in Fund Administration
Any other Table 4 qualification
4 years relevant industry administration experience with at least 3 years’ experience in running own portfolio, preferably with exposure to corporate clients
Experience of developing and coaching others on a one to one basis
Our client is looking for a Transfer Agency Administrator with knowledge of Transfer Agency and industry practice to include Property Funds, on a 6 month contract to deliver excellent service to a range of fund clients.
Responsibilities:
Assist in the review of system developments, UAT testing and ad hoc projects
Prepare and distribute shareholder statements and Investment Management reports
Resolve client and investor queries within agreed timeframes
Maintain shareholder register and investor files
Undertake investor account opening, closing and amendments
Prepare audit requests and process trades for a range of complex offshore funds in line with controls and procedures
Prepare and process fund distributions to fund specific deadline
Skills required:
Computer literacy across a variety of applications
Have an understanding of the features of the different types of fund structures
Have the ability to manage and mitigate risk
An understanding of the offshore funds compliance and regulatory regime
Excellent knowledge of Microsoft applications including Excel, Word and One Note
Experience in using MultiFonds TA or similar platform
To lead the Compliance Governance team and provide management, guidance and training to enable them to progress in their careers within compliance.
Responsibilities:
Work with colleagues in developing and maintaining a good compliance culture throughout the Jersey business
Act as Money Laundering Reporting Officer, Money Compliance Reporting Officer and Compliance Officer, where required, ensuring all aspects of the role and responsibilities are complied with in accordance with the relevant Jersey legislation and regulations and Policies and Procedures
Provide advice on the compliance implications of proposed new services ahead of referral by the business to the Board
Serve as a member of the New Business Committee
Attendance and input into New Business Committee meetings
Responsible for assisting the Board to manage compliance by assisting with the preparation of BRA/ERA, AML/CFT Business Risk Assessment and AML/CFT Strategy and Compliance Monitoring Plan
Responsible for overseeing the Compliance Monitoring Plan and providing feedback to the Board
Assist with the facilitation, creation and continuing operation of a compliance and control regime which ensures compliance with relevant regulations, laws and internal policies and procedures
Assist the Board with the management of all Jersey policies and procedures
Prepare compliance reports for the Risk Oversight Committee and Jersey Board Meetings
Serve as a member of the Risk Oversight Committee
Identify new relevant regulations and create new policies and procedures accordingly
Remain up to date with the obligations under the AML/CFT legislation and take reasonable measures to ensure compliance
Advise and assist with training and competency matters to include training staff in regulatory, legislative, Anti-Money Laundering, Countering the Financing of Terrorism and internal policies and procedures, compliance requirements and raising compliance awareness
Skills required:
Broad understanding of relevant regulatory requirements for regulated financial services business within the jurisdictions
Excellent attention to detail and technical skills
Corporate or Fund experience would be preferred
6 or more years’ experience in Risk and Compliance
Hold a relevant professional qualifications such as ICA International Diploma in Governance, Risk and Compliance
To support with delivery of restructure of Private Wealth Service Delivery Team and embedding Operations Department to bring Jersey in line with new target operation model.
Responsibilities:
Support with restructure of Private Client Service Delivery team and embedding Operations department model within all Client Sector teams
Support with workflow mapping to determine resource requirements between Front and Middle office
Production of Management Information, creation and maintenance of plans, action logs and issue tracking
Support Senior Leadership team with general co-ordination and implementation of wider business strategy including organisational restructuring, communications, system integration, process review
Work closely with internal stakeholders on issues resolution and feedback co-ordination to improve operational efficiency
Perform periodic or ad-hoc business analysis and data requests
Assist in the implementation of the risk management framework and operational and control effectiveness
Supervise and assist the deployment of staff training and adoption of target operating model
Skills required:
Minimum 2 years’ experience in a similar role
Appropriate change management qualifications such as Prince II
Comprehensive knowledge of change management and operational effectiveness
Good knowledge of the Jersey regulatory regime
Ability to understand risk and process implications for a business
Flexible approach with the ability to multi-task
Communication, influencing and workload management skills
To work effectively and pro-actively with colleagues as appropriate to daily tasks
Within this role you will be providing a multi-jurisdictional service for the Institutional business to onboard new clients and investors. You will also be responsible for the day to day Client and Investor Onboarding & Data Management Institutional business.
Responsibilities:
Act in a collaborative manner, supporting their clients, relationship managers and teams from an Onboarding and Data Management perspective
Continuously assess processes and identify areas of weakness and work with the Client Delivery Management team to implement improvements
Client focused with an ability to work in a fast paced, high pressured work environment
Work closely with the clients and their advisors to understand complex structures and deliver commercial and pragmatic solutions to meet client and business needs
Act as a workstream lead to support delivery of a variety of new client transition initiatives and co-ordinate with the team members ensuring delivery of a superior client experience
Act as a point of escalation and resolve complex issues related to the onboarding process
Deal with internal and external day to day queries in a timely manner
Assist in appropriate projects and initiatives relating to Operations teams
Attend to regular team meetings and constructively contribute
Understanding what is appropriate and acceptable in relation to AML/SOF/SOW/CDD and other compliance obligations, and escalating issues and risks accordingly
Assist in providing MI to the business
Skills required:
Recognised relevant ICA, AML or equivalent Professional Qualification
5-8 years' relevant finance industry experience, with the legal, compliance or regulatory sector
Experience PE/Real Estate fund structures
Previous experience in a MLRO/MLCO Compliance or similar role
The FM Administrator is FM Helpdesk first point of contact, administering and scheduling maintenance tasks and is critical to the timely planning of facilities management activities, in particular those activities undertaken in the Channel Islands.
Responsibilities:
Administration of the FM database, including regular task reviews, updates and task archiving
Assist Head of Facilities Management with the planning, scheduling and execution the Group portfolio facilities management, liaising with FM Vendors regarding reactive, planned preventative maintenance (PPM) and statutory compliance inspections
Ensure the inspections and works to residential properties do not conflict with resident’s occupancy
Document uploads to the CAFM system linking with the Company’s SharePoint, including maintenance and defect worksheets
Ensure the formal reporting of statutory compliance to Head of Facilities Management, and the development of recovery plans for missed inspections/remedial work by FM Vendors
Schedule works, track and monitor bill labour and materials for minor works
Plan, schedule and monitor the allocation of owned vehicles and plant as directed by Head of Facilities Management
Assist with insurance amendments and renewals for owned vehicles and plant, to the levels directed by Head of Facilities Management
Support the FM Data Manager in the integration of scheduling data and planning processes into the FM data platform, ensuring that an appropriate dashboard or suite of reports is created
Monitoring, synchronisation and checking of FM Vendor’s administration of CAFM system, as per supplier contract
Assisting with administrating all FM financial activities, including financial reporting, financial uploads to FM database, raising RFPs and PORs
Skills required:
Tactful and customer focused with proactive problem-solving attitude and ability to maintain strict confidentiality
Customer services experience would be advantageous
Highly organised
Adaptable to a changing and varied workload, with competing pressures and influences
Analytically minded with skills in Excel
Some Facilities Management experience of an international portfolio of residential and commercial property would be an advantage, but not essential
An ability to work in a small team without close supervision is essential
You will be responsible for a portfolio of clients, so as to ensure that a high level of service is given to clients in accordance with relevant mandates so that operational and fiduciary risk exposures are effectively managed.
Responsibilities:
Provide assistance and support to the designated Trust Manager
Developing relationships with clients, intermediaries, prospective clients, other professional advisors
Ensure that the Company’s procedures and standards are met with a particular focus on effective time recording, billing and collection along with efficient process completion of Accounts, Annual and Investment Reviews
Act as an “C” signatory
Ensure compliance with regulatory requirements including, where appropriate, Companies (Jersey) Law 1991 Financial Services (Jersey) Law 1998, Limited Partnership (Jersey) Law 1994, The Proceeds of Crime (Jersey) Law 1999, Collective Investment Funds (Jersey) law 1988 and ensure CPD requirements are met
Skills required:
You must be an experienced and qualified professional with a minimum of 3 years management practice of Trust and Fiduciary services, including an understanding of business development, operational and financial activities
Have a focus on quality service delivery supported by commercial sense, so as to identify and anticipate business opportunities, weaknesses and strengths to be able to develop appropriate initiatives that link the business with broader company initiatives within the group and into new areas through professional intermediaries and other contacts
Good presentation and communication skills are necessary along with strong interpersonal skills are essential
You will be expected to maintain an awareness of industry best practise and developments in other jurisdictions so that the range of services offered to client is continually reviewed
Hold a relevant professional qualification enabling you to hold a table 5 qualification (and work towards table 4) along with relevant experience as defined by the Jersey Financial Services Commission
You will be responsible for the effective and efficient administration of a portfolio of more complex structures, dealing with clients & intermediaries on a daily basis, reporting to the team manager to pro-actively develop and build solutions to meet client needs and grow long term relationships.
Responsibilities:
Ensure that the client is delivered the best possible service by the Wealth Structuring Group within the reasonable limitations of the agreed policies and procedures
Provide excellent service through building and maintaining long term relationships
Optimise client potential and deliver a consistent, seamless client experience
Provide advice to clients ensuring the clients needs are met. 6
Update, scan, file and archive records as necessary to comply with record retention policies
Respond to internal communications concerning matters affecting the operation of any aspect of the business in a timely manner
You will make known to the Managing Director and the Director in charge of the Wealth Structuring Group all matters involving, litigation, potential litigation, claims, potential claims, complaints and potential complaints against the company and matters which under regulations need reference to their approval from directors i.e. fraud, drug trafficking; matters for which no formal guidelines are laid down and matters which fall under the general description "policy matters"
You will manage designated companies and trusts in accordance with the agreed procedures and in the spirit of risk mitigation and to be open and transparent when matters arise which give concerns
To be an enthusiastic part of the Wealth Structuring Team by identifying and maximising opportunities
Skills required:
Ability to work under own initiative
Ability to communicate effectively with clients and colleagues
Able to work under pressure and to tight deadlines
Will ideally have a professional qualification e.g. ICSA, ACA, ACIB, STEP or hold a legal qualification
Extensive experience of Institutional clients
Sound knowledge of regulatory framework
Understanding of applicable trust and company regulations and establishment procedures
Strong organisational and time management skills
In association with the Manager/Senior Manager of the Wealth Structuring Department, have the ability to interpret client needs and identify appropriate sources of information or experience to formulate structures to meet client requirements.
You will be responsible for supporting the CEO, CFO, Board and its Committees, Executive and Senior Management and all other employees on legal, regulatory, litigation, reputational and risk management questions arising in connection with all activities of the Company in its countries of operation.
Responsibilities:
Support the CEO, CFO and COO on commercial initiatives, including any transactions such as acquisitions, financing, procurement contracts, offtake agreements, non-disclosure agreements, etc.
Advise the CEO and CFO on any legal, regulatory, litigation, reputational and risk management issues raised, including strategic initiatives, public statements, corporate governance and all on-going activities
Support Company Secretary to ensure the company and all subsidiary and related entities meet their regulatory requirements and that all corporate formalities are observed
Project manage the production of the Company’s Annual Reports under the supervision of the CFO, liaising with Board members, Sub-Committees and Senior Management to support and coordinate production of content to meet corporate strategic objectives and compliance requirements
Support the CFO with general support on tax management and arrangements between related entities
Prepare public announcements relating to regulatory compliance matters
Advise on corporate communications, digital marketing and website content, including public statements, ESG strategy, reputational risk matters, vendor procurement agreements and relationships
Remain up to date on areas of new legislation that will require changes in process management including GDPR and Modern Slavery
Skills required:
Excellent academic credentials
UK or Common Law qualification
3+ years of experience, in private practice and, preferably, in-house
Broad legal technical skills; experience with corporate, commercial, regulatory and compliance matters
Able to build strong working relationships with colleagues across all levels, functions and teams
Collegiate; team player
Professional and focused; takes work and deadlines seriously
Strong communicator; thrives on direct, honest and supportive communication
REF: 321 | Bookkeeping & Accounting, Fund Administration
Location:St Helier
Type:Permanent
Job#321
Purpose of the role:
You will take ownership of other accounting services and management accounts provided to clients of Funds Services.
Responsibilities:
Attend client and audit meetings as required in relation to the provision of Financial Statements
Attend Audit Committee meetings to present interim reviews and annual audited Financial Statements
Liaise with the Company Secretary, Transfer Agency Team, Compliance, Treasury and Trustee(s) as required in the daily performance of duties
Assist the Strategic Transaction Team and Onboarding Manager with any new fund launches
You will attend client meetings when required
Assist with the timely release of NAV / unit prices to various stock exchanges
Prepare or authorize clients’ payments/fees
Deputise for the head of team and other members as required
???????Skills required:
3-5 years’ experience within the finance industry with experience in financial and management accounts preparation or valuations in Real Estate, Listed Debt Funds or Private Wealth Funds
Professional qualification in ACCA/ ACA or other globally recognised accounting qualification
Experience of working to tight deadlines and capable of working independently
Excellent knowledge of accounting requirements for Investment companies
Sound analytical and problem solving skills
Strong understanding of financial reporting standards (IFRS, UK GAAP and US GAAP) for both regulatory and reporting requirements
Strong understanding of funds and the relevant legislation and regulations
Our client is looking for an experienced Accounts Payable Officer to support the Accounts Payable Supervisor and Head of Finance in managing, on a day to-day basis.
Responsibilities:
Respond to routine queries on vendor payments as appropriate
Prepare reconciliations daily/monthly on Accounts Payable accounts
Communicate and provide information, by relevant methods, to assist and enable organizational operations and services to all stakeholders
You will attend training sessions as required by Accounts Payable Supervisor/Head of Finance and or HR
Organize and update data
Analyse and interpret financial data as appropriate to the Accounts Payable activity, producing relevant reports when requested by stakeholders/management team
Input routine information onto and maintain appropriate electronic and manual systems
Skills required:
Knowledge of banking including payments systems
Double entry bookkeeping
Knowledge of Microsoft Office package with at least a basic knowledge of Word and Excel
REF: 319 | Fund Administration, Operations, Secretarial / Admin
Location:St Helier
Type:Permanent
Job#319
Purpose of the role:
Our client is looking for a Company Secretary with good knowledge of the Offshore Fund industry, particularly with regards to the regulatory requirements, to provide or assist a selection of fund entities.
Responsibilities:
Assist and learn the Company Secretarial functions relating to regulated, listed and private equity clients
Liaison with Client/Directors to arrange and facilitate Board meetings
Preparation and circulation of material for Board Meetings and attend Board meetings with facilitation and minutes being taken
Set up and maintain hard copy statutory record files in accordance with regulatory requirements for all new Companies and ensure timely filing of documents
Assist with the maintenance of the teams various Company Secretarial Procedures. Provide information to enable compliance to maintain error/breach reports and logs including liaison with Custodian and internal parties to ensure satisfactory conclusions
Skills required:
Exposure to risk/compliance work in the context of fund administration
Knowledge of the laws and regulations applicable to the management and administration of a fund operation
Desire to learn Stock Exchange listings requirements
Should hold or be working towards an industry relevant professional qualification such as ICSA
Willingness to learn about the requirements and practicalities of regulated, listed & Private Equity clients
You'll have a key role in providing a wide range of administration services to a high quality and diverse portfolio of clients in the provision of corporate and fiduciary services.
Responsibilities:
Provide on-going administration support to the team as required for the administration of a diverse portfolio of corporate and fiduciary clients and ensure that client relationships and transactions are conducted effectively and to a high standard
Ensure client expectations are properly managed and valuable relationships are nurtured
Assist with the effective administration of workload to include timely and accurate processing of work, effective prioritisation, meeting transactional, statutory and internal procedural deadlines and managing WIP and debt collection
Skills required:
A strong academic background with either a relevant professional qualification (such as STEP or ICSA at foundation level or higher) or working towards such relevant professional qualification will be an advantage
At least two years' corporate administration experience would be ideal
Good working knowledge of Microsoft desktop software. Knowledge of specialist industry software e.g. Practice Management Systems (Viewpoint/Navision) Document Management Systems (Worksite) will be an advantage
Must be able to demonstrate initiative, be proactive, accurate and well-organised
Excellent communication and interpersonal skills are essential, together with the ability to build relationships, working as part of a team to achieve a common goal and be self-motivated and career driven
You will be responsible for delivering the below as part of the Group Company Secretary (GCS) Department ensuring strict and professional compliance is met with all relevant statutory and regulatory requirements for the Board and its associated companies.
Responsibilities:
Undertaking the scheduling and organisation of all relevant meetings such as; collation and distribution of Board pack materials, minute taking/drafting, ensuring the regular and accurate update and maintenance of statutory, internal and external records and diary and email management
Perform a range of administration relating to Shareholder Services including the input of share trades, option exercises, update of shareholder information and report creation and checks against and submissions to Companies House
Drafting, administering and disseminating shareholder communications, including GDPR updates
Preparation, delivery and maintenance of AML and KYC requests
Diarising the renewal of trade marks
Skills required:
Hold a minimum of 4 years relevant, company secretarial administration experience, in a professional services or financial services firm
A relevant professional qualification or part qualification such as STEP or ICSA is desirable
You will cover all aspects of compliance monitoring and reporting across all regulated entities, alongside another monitoring colleague to ensure the compliance monitoring programmes are delivered as necessary.
Responsibilities:
Ensure the compliance monitoring programmes are in line with business and/or legislation/regulatory changes and feed into the Combined Risk Assessment tool
Ensure the compliance monitoring programmes are conducted in a timely manner and on a risk based approach, escalating any high risk findings
Work alongside key stakeholders on any findings identified and proactively manage communications in respect of the appropriateness of any remediation actions required
Provide supportive oversight of the actions and progress of any team colleagues assisting with monitoring activities
Ensure relevant reporting/MI risk based analysis and commentary is produced
Work in conjunction with internal audit regarding oversight activities
Skills required:
Significant compliance or compliance monitoring experience in a regulated business; preferably a Trust Company Business environment
Ideally hold an ICA Diploma
Experience in developing, interpreting and ensuring implementation of policy
Ability to liaise and communicate with key stakeholders to meet required standards is required
To be responsible for the effective and efficient administration of a portfolio of more complex (largely Islamic) real estate structures, dealing with clients and intermediaries on a daily basis and reporting to the Team Manager to pro-actively develop and build solutions to meet client needs and grow long term relationships.
Responsibilities:
Ensure that all administration and client services issues are attended to in accordance with the procedures manual in force at any given time and with relevant client agreements, other documents and regulatory requirements
Attend meetings with clients and/or their advisers and the development of the relationships with them; usually with the Team Manager or Director, including preparation of Board meeting minutes and general meeting notes where applicable
Attend to correspondence with clients and/or their advisers on all matters in a timely and efficient manner
Ensure that agreed reporting deliverables relating to client activities are prepared in an accurate and timely manner in accordance with agreed requirements
Responsible for providing any other relevant information to the clients and/or their adviser or to third parties at the request of the client
Responsible for the efficient day to day management of all client affairs in accordance with the terms of appointment including the maintenance of all relevant records for the relevant structure
Undertake client transactions, expected to include (but not restricted to) investment transactions, lending arrangements, payments and investor subscriptions and redemptions
Maintenance of statutory records in conjunction with the Corporate Secretarial Team
Preparation and submission of regulatory deliverables to the relevant regulatory body in conjunction with the Compliance Team
Complete tasks that arise as a result of client reviews undertaken by the Compliance Team and other internal control reviews in a timely and efficient manner
Ensure that all required KYC and Customer Due Diligence information is collected from clients and other third parties and considered in accordance with the procedures manual
Ensure that accurate bookkeeping of client transactions is performed by the relevant team member in accordance with the procedures manual
Skills required:
Constantly looking for ways to do things better, faster, or more efficiently
Listening to, understanding, and taking into account the needs of others
Doing the right thing for clients, staff and shareholders
Working seamlessly together to achieve more than you could do alone
Accepting the part you have to play in making the company a successful business for all its stakeholder
Taking opportunities or tackling problems with conviction and with a smile
REF: 309 | Bookkeeping & Accounting, Fund Administration
Type:Permanent
Job#309
Purpose of the role:
Our client is looking for a Strategic Account Director to create, nurture and develop long-term relationships with their key clients throughout their organisations.
Responsibilities:
You will have to develop a deep understanding of their key clients’ strategy, goals and future demands, being responsible for retaining top customers and nurturing those key relationships over time. As strategic partner and advisor to the client, you will have to discover new opportunities to work together for mutual benefit. You will achieve this by combining:
Deep industry expertise
High communication skills
Strategic perspective
Leadership skills
Skilled negotiation
Value-based approach
Relationship Management
Being recognized as an Ambassador
Building excellent long-term relationships with their strategic clients, maintaining regular exchange with them and advising them on how they can support their growth plans
Connecting at all level of the clients’ organization, from C-Suite to Operation Manager and external influencers (Law firms, auditors, Big 4, …)
Collecting regular feedback from clients and share it with the internal teams as appropriate
Managing and monitoring client satisfaction
Collaborating with internal teams to address customers’ needs
Revenue Grow
Expanding globally the relationships with existing key customers by continuously proposing solutions that meet their objectives
Identifying, managing and concluding cross selling opportunities with strategic clients
Assuring the company is and remains the client’s preferred partner
Skills required:
An excellent communicator, who is able to grasp customer needs quickly and apt in building strong relationships with strategic customers
Proven expertise in the development of complex client relationship and an excellent knowledge of the Finance industry
REF: 308 | Corporate Services, Risk and Compliance, Trust Administration
Location:St. Helier
Type:Permanent
Job#308
Purpose of the role:
You will be responsible for primarily reviewing documentation for new and existing fund, corporate and private clients, evaluating high risk and complex cases for new and existing clients, and analysing policies, procedures and supporting the Manager in the day to day activities of the team.
Responsibilities:
Receive, analyse and validate all documentation required to meet Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT) and KYC due diligence standards, laws and regulations for a wide range of clients with different legal structures and across multiple jurisdictions
Adequately complete client periodic reviews for entities/individuals
Carry out risk assessments and apply risk categories to new and existing clients
Respond to enquiries from the business, relating to all aspects of the client on-boarding and file review processes
Maintain accurate and up to date records, ensuring records are filed and stored in line with internal standards and procedures
Undertake quarterly quality control checks by conducting exception reporting reviews, and provide analysis and recommendation reports
Preparation of monthly management information in accordance with deadlines
Reviewing policies, procedures, and system workflows for Client Services team
Lead and contribute to projects, initiatives, system and process enhancements that impact the Operations function
Skills required:
Bachelor Degree or similar
A professional qualification (International Compliance Association (ICA), Society of Trust and Estate Practitioners (STEP) or similar is also desired
Minimum 5 years’ experience in the financial services industry
Proven experience in ensuring initial and ongoing Client Due Diligence (CDD) and Client Risk Profiles for a wide range of clients
Knowledge of entity management systems (e.g. ViewPoint) and investigative search engines (e.g. World Check)
Good understanding of AML/CFT Laws and Regulations
Able to take responsibility, prioritise, use initiative and to get on with others as a team player
You will beResponsible for a set of Corporate client relationships and manage day-to-day service delivery needs, in accordance with the departments’ service standards and company policies and procedures.
Responsibilities:
Manage ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts
Serve as a primary point of contact for client relationships and ensure client satisfaction
Manage the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPIs (key performance indicators) as defined in the relevant contracts are met or exceeded
Ensure all work performed is invoiced on time and in line with client contracts
Be jointly responsible with the finance function for any outstanding client debt
Be responsible for the implementation of annual fee increases
Support Service Delivery lead as a contact person for escalations and ensure client satisfaction
Ensure the team builds and maintains strong relationships with clients as well as other teams and provides day-to-day assistance, advice and support
Ensure the team has the appropriate level of technical expertise, qualifications and experience to provide the Service and ensure this remains up to date through CPD
Promote the organisation's capabilities to clients, identify sales opportunities to be forwarded to the Relationship Managers and achieve contract extensions or additional business within the account(s)
Support head of Service delivery for the function to ensure the improvement of their total service delivery to clients
To participate and be involved in both regional and group initiatives and projects relevant to the Service where appropriate
Skills required:
Minimum 5 years relevant experience with at least 3 years at Assistant Manager or Manager level
Ideally to hold JFSC Table 5 qualification
Excellent written and verbal communication
Strong management skills with a drive to creating and instilling a high-performance culture
Customer service oriented with a passion for consistently exceeding client expectation
Keen eye for detail and ability to see and implement changes to process to improve service delivery to clients and improve profitability from the services provided
REF: 304 | Bookkeeping & Accounting, Fund Administration
Location:St Helier
Type:Permanent
Job#304
Purpose of the role:
This is a brand new role within a leading global bank. You will be responsible for the set-up / on-boarding and ongoing accounting of private equity funds.
Responsibilities:
Assist in preparation and agreeing accounting reporting templates with client
Give assistance with the review of fund documentation and Business Acceptance Committee documentation pertaining to the launch of new funds and provide comments as necessary
Ensure the the implementation of appropriate procedures in respect of any new business
Prepare / review drawdown, equalisation and distribution calculation in accordance with the fund documentation
Be involved in the collection/payment of income/fees/expenses on a timely basis
Assist in the completion of all relevant regulatory and tax information provision
Skills required:
Experience within the Finance industry and specifically experience in private equity fund accounting preparation
Experience in people management
A recognised Accountancy qualification (e.g. ACCA/ACA)
As the Associate Director, you will report to the Head of Client Services and be responsible for a team of Fund Accountants.
Responsibilities:
Support with drafting and reviewing of Service Level Agreements
Work together with the On-boarding Deal team and assist with the necessary BAU related activities
Administer and be involved in the day-to-day servicing of private equity fund clients, ensuring the fund is operating in line with the Service Level Agreement
Be responsible for the completion of all relevant regulatory and tax information provision
Take charge of all standard and ad hoc investor queries and manage an investor queries log to ensure timely resolution
Skills required:
Experience within the Finance industry and specifically experience in Private Equity Fund Accounting preparation
Experience in people management
A recognised Accountancy qualification (e.g. ACCA/ACA)
Excellent working knowledge of fund accounting practices and standards, particularly IFRS, UK GAAP and US GAAP
Excellent delegation and time management skills with the ability to prioritise a high volume of time sensitive tasks quickly and appropriately
You will report directly to the Global Operations Director and the Board of each relevant Governance Services company.
Responsibilities:
Take responsibility for various client entity reporting requirements including but not limited to FATCA, CRS, MDR, DAC6, Country by Country reporting and Economic Substance
Be the business owner of policies and procedures relating to client entity reporting and work closely with the head of Risk and Controls to ensure they remain up to date at all times
Manage the technology and reporting framework for client entity reporting and build and maintain an effective solution for the teams
Manage the annual cycle of client entity reporting across Jersey, Guernsey and the UK
Perform analysis on a variety of legislation to identify specific requirements and changes that may impact client entity reporting. In particular in relation to BEPS, and OECD Pillar 1 and Pillar 2 initiatives
Develop solutions and thought leadership on new reporting requirements as they emerge and provide training on related future legislation impacting client entities
Manage reporting system upgrades and related testing alongside the IT team and members of the Operations team
Collaborate effectively with support staff
Assist the Operations team in identifying and implementing process improvements across the business
Keep current with latest technologies.
Skills required:
You should be educated to degree level or equivalent and have gained a suitable Accounting or Governance qualification as well as having a passion for technology
Ideally have 5+ years' experience in an Accounting, or Trust company business with experience of various international regulatory and tax reporting requirements
You should be able to demonstrate a flexible and pro-active approach to problem solving, both in an individual capacity and as part of a team, with an ability to apply IT to solve business problems
Have particular expertise around client entity reporting and the international tax landscape
What is essential is the enthusiasm and capacity to learn and develop including taking initiative to learn new skills and create client entity solutions
Must be proactive, have a positive outlook and be well-organised, with good personal management skills and with a proven record of taking ownership of tasks and responsibility for ensuring completion
Good verbal and written communication skills are essential, together with the ability to build relationships, working as part of a global team to achieve a common goal
REF: 297 | Bookkeeping & Accounting, Fund Administration
Type:Permanent
Job#297
Purpose of the role:
Our client is looking for an experienced Fund Accountant to join them to deliver the financial reporting requirements for a range of complex clients including companies, trusts, SPVs and limited partnerships.
Responsibilities:
Prepare financial statements for a wide range of client structures and differing complexity to IFRS or UK GAAP standards
Prepare quarterly management accounts
Compile a full file of working papers for all financial statements prepared
Liaise with Auditors in respect of the financial audit of client entities as required
Ensure that financial statements prepared are completed and signed off within client, statutory or regulatory deadlines
Attend client meetings in respect of accounting matters as required
Preparation of accounts for review by Senior Accounting team
Review of administrators transactions on Investran
Assist with loading of new clients onto Investran
Assist with the creation and maintenance of client specific accounting procedures
Liaise with external contacts to obtain and provide required information
Assist with and contribute to ad hoc projects as required including administration assistance with clients
Liaise with clients and external contacts to obtain and provide required information in a co-ordinated manner with Client Managers and Senior Accounting team
Skills required:
Recognised Accounting qualification (ACCA or ACA)
At least 1 years PQE
Experience of fund industry and general appreciation of fund structures and key documents
Experience in producing financial statements to UK GAAP or IFRS
Good knowledge and understanding of current industry legislation, regulation and working practices
Detailed knowledge of UK GAAP or IFRS
Working knowledge of Microsoft Office
Working knowledge of Caseware/Value Financials
Working knowledge of Investran
Working knowledge of Private Equity as an asset class
REF: 294 | Bookkeeping & Accounting, Fund Administration
Location:St Helier
Type:Permanent
Job#294
Purpose of the role:
Our client is looking for a Product Manager with strong knowledge and exposure to Fund Accounting and Fund Administration, who understands a range of asset classes to join their Product & Client Solutions Team.
Responsibilities:
Support the Business Development and Relationship Management teams
Take part in relevant Committees in line with role and required governance
Assist the development, parameterisation and delivery of new products into location working with teams
Provide input into the overall private capital business plan at local level
Help lead and maintain the product matrix related to their service offer to sector
You will price new business proposals, produce fee proposals, respond to client requests for proposals and information, and service capability
Skills required:
You do not have to be a qualified Accountant; however, this is desirable as you will be involved in pricing, fee monitoring etc.
You need to be confident speaking to clients and have the ability to make recommendations and decisions independently (although you will be closely supported by the Head of Product)
Our client is looking for a talented and enthusiastic Probate Administrator to join their growing team and assist in providing guidance and assistance to clients in drafting wills, applying for probate, lasting powers of attorney and administration of deceased estates.
Responsibilities:
To answer the telephone, transfer calls, take detailed messages, arrange appointments and updating fee-earners diary
Provide a word processing service including typing and preparing own correspondence, copy typing when required and able to use Excel spreadsheets
Administer and ensure the smooth running of various probate matters
Deal with probate enquiries and provide guidance to client at an appropriate level
Attend meetings with client with director, associate director or team manager, complete file notes, file opening, initial client compliance checks and preparation of client care letters
Have direct client contact at an appropriate level
Prioritise post received in the morning and respond to telephone calls and emails received alerting team to all important items
Use time management to ensure that all tasks are completed within an appropriate period and to keep clients regularly up to date on matters and costs as they progress
Deal with all aspects of estate administration to include dealing with estates of Jersey domiciled deceased clients and overseas clients with assets in Jersey needing probate
Gather and update details of assets and liabilities in an estate and collect/discharge when appropriate
Drafting letters to asset holders, estate beneficiaries and debtors
Gather and maintain accurate records of funds received and paid away in the estate to lead to estate accounts being prepared if appropriate
Skills required:
Five years’ Jersey residency required for this role, as required by Control of Housing and Work (Jersey) Law 2012
Our client is seeking a Senior Administrator to join their Corporate Services Department to deliver a first-class administrative service to a varied portfolio of Corporate clients. This is an exciting opportunity to work on a variety of transactions and structures alongside leaders in the industry who bring together a varied mix of skills and expertise.
Responsibilities:
Administration of a varied portfolio of clients, in accordance with procedures
Liaising with clients on day to day matters
Responsibility for the maintenance of statutory books for own portfolio
Responsibility for client appropriate regulatory documentation (including where appropriate NRL returns and HMRC filings
Supervise more junior members of staff
Delegate tasks on own portfolio to more junior members of staff
Coach more junior members of staff in respect of client day to day activities
Coach more junior members of staff in relation to the procedures
Manage client transactions in accordance with timelines set. Understanding transactions and documentation of them
Managing team and Directors to ensure transaction steps are completed accurately
Liaising with clients and their advisers
Preparation of client adoption documents for own clients
Liaising with clients to ensure understanding of structure/transaction
Collating CDD documentation
Skills required:
Table 5 Qualification
Sound academic background
Studying for or a willingness to study for:
ICSA Diploma
Diploma in Fund Administration
Any other Table 4 qualification
4 years relevant industry administration experience with at least 3 years’ experience in running own portfolio, preferably with exposure to corporate clients
Experience of developing and coaching others on a one to one basis
Are you a people person? Do you know how to stay calm under pressure? Our client is looking for someone who can help support the front office while servicing clients.
Responsibilities:
Support Client Advisors
Be the point of entry for processing client orders
Make sure that administrative arrangements and client-related processes are completed
Carry out daily transaction processing and complex troubleshooting
Keep in contact with internal and external clients
You will draw from your existing Trust experience to build and deliver customer centric solutions to our client's complex and diverse portfolio of clients, gaining their confidence and respecting their working style.
Responsibilities:
You will be action orientated and willing to take on new challenges with a sense of urgency, high energy and enthusiasm. You will always be looking for ways to help improve their processes and procedures in the most effective and efficient way possible
Help increase productivity, efficiencies and deliver the highest level of client service
Act as a role model to implement their group culture
Build strong relationships across the wider business and help ensure they are compliant with applicable laws, service standards, company policies and procedures. You will need to have a curious mind and use your own judgement to identify any risks or concerns ensuring you report them in a timely manner
Skills required:
The right to live and work in Jersey
Strong communication skills are a must
You will need to be a team player at heart, have great IT skills, an eye for detail and be very organised so you are able to prioritise your day
Knowledge of the Finance Industry in Jersey
Working knowledge of Microsoft packages, including Excel, Outlook and Word
Preferably ICSA or STEP qualified or working towards ICSA or STEP, or any other relevant qualification
You will put forward recommendations on managing more complex situations and be responsible for planning and organising your own work. There is a need for liaison and the co-ordination of activities across a number of subsections of the Company. The work involves encountering changing priorities and differing situations.
Responsibilities:
Responsibility for the administration of a portfolio of fund structures
To maintain the highest standards of administration including the periodic production of reports/analyses to third parties
Drafting/preparing less complex documents i.e. minutes/resolutions, as appropriate
To liaise with investment advisers, asset managers and other professional advisers
Attend client meetings with client directors and managers
Maintain client confidentiality
Observe CDD at all times
Record all time on the Company’s time recording system and ensure narrative is clear
Achieve financial targets as determined by management
Such other duties as the management may at times reasonably require. This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment
You will be expected to identify gaps in information, and conduct analyses to solve/resolve problems and issues with short-term consequences
Skills required:
Roles at this level provide professional advice and/or support, directly or indirectly to team based upon a full understanding of a technical, professional or specialised field
REF: 284 | Banking and Investments, Bookkeeping & Accounting, Fund Administration
Location:London
Type:Permanent
Job#284
Purpose of the role:
You will Head up the Executive Investments controlling team (EIT). This team is responsible for financial control of the companies and limited partnerships which are used to hold their senior executives’ investments in funds.
Responsibilities:
Manage a team of financial controllers responsible for the around 50 entities, mostly Jersey entities and some Luxembourg entities, used for executive incentive and investment schemes
Manage the distribution and call processes to ensure smooth and timely cash flows between the funds and the investors in the carried interest and coinvestment structures
Manage the monthly and quarterly reporting cycles. Monthly management reporting to the CFO and other key stakeholders, and quarterly valuation reporting to investors
Preparation of the quarterly investment valuations and presenting valuations to the Valuation Committee
Manage the annual financial reporting and audit process, and ensure statutory filings are completed within the deadlines
Oversee the annual tax compliance obligations for the entities and investors. Liaising with internal and external Tax Advisors to ensure all reporting obligations are completed on time
Assist with the establishment of new carried interest and coinvestment structures, reviewing LPAs and Shareholder Agreements, working closely with Lawyers and the Corporate Governance team
Collaborate with the Jersey Management Committee to ensure policies and procedures impacting the processes of the Executive Investments Controlling team are relevant, fit for purpose and documented accurately
Assist in the ongoing success of EPR implementation and digital initiatives
Act as the main point of contact for investors and other key stakeholders in relation to the carried interest and coinvestment investments
Assist with ad hoc projects which involve the Executive Investment Controlling team
Skills required:
Qualified Accountant with +5 years of PQE
Proven record of managing a team
Financial Modelling
Knowledge of IFRS requirements required. Knowledge of Lux GAAP reporting preferable
Previous experience on general ledger system of accounting would be useful
A high standard of written and verbal English communication skills
Strong self-organisational and administrative skills
To be responsible for ensuring that significant emerging financial, operational and reputational risks are identified at an early stage and for advising senior management, including the Board, on appropriate risk mitigation. The role will build risk and control awareness by helping senior managers embed robust risk management across all areas of the business.
Responsibilities:
Always strive for excellent client service and delivery and help junior employees understand the Firm’s ethos of excellence for them to do the same
Lead, develop and improve the staff and ensure the team are working effectively and efficiently including providing support and assistance in relation to client matters, training and appraisals
Develop and improve existing risk function and introduce new procedures as may be required
Keep up to date on all legal and regulatory matters
Work closely with the Head of Compliance and the Head of Operations
Provide advice on all risk matters
Act as point of contact for all staff providing guidance and help on all risk matters
Act as main contact point for JFSC
Attend board meetings
Co-ordinate the annual business risk assessment
Proactively providing risk management advice across the group, proactively identifying emerging risks and advising the Board on appropriate risk management options
Reporting on key risks, including agreeing mitigating controls and escalating other risks (e.g. in relation to specific deals)
Skills Required:
More than 5 years’ experience in senior risk role
Have a relevant Financial Risk qualification
Ability to understand the business activities and functions including a diverse range of structures and clients and the governance of the same
Excellent knowledge of TCB codes of practice, AML/CFT legislation, AML/CFT Handbook and trust & company legislation
Compliance knowledge
Exceptional, administrative, analytical and organisational skills are essential, with accurate and timely completion of work
Excellent interpersonal, written and verbal communication skills, with the ability to communicate at all levels
Our client has a new and exciting opportunity for an experienced Senior Administrator to join their Investor Services team. This role is responsible for responding to investor queries, maintaining static data within core systems and ensuring any change requests are completed accurately. There will be client contact as well as lots of interaction with internal teams.
Responsibilities:
Act in an interdependent and cooperative way with the other entities
Observe the risks related to their area of responsibility and to empower their people to do the same
You will ensure all investor static data requests and enquiries are responded to on a timely basiss
Assist with ensuring all investor static data is accurate in order to assist internal teams dealing with capital calls, distribution and drawdown process cycles and investor, tax and regulatory reporting requirements
Assist the manager coordinating with CDD/KYC teams to ensure the relevant investor documents comply with KYC/CDD requirements
Ensure that all enquiries and change requests are promptly handled via Outlook and their in-house query management system Hobart, to assign, prioritize and efficiently resolve all change requests
Skills required:
Prior experience of PE and fund administration
Good understanding of fund structures
Good understanding of Private Equity industry
Sound problem solving skills
Confident working with different systems
Good time management skills
Work collaboratively and effectively with other teams within BP2S
Excellent attention to detail and organizational skills
Good prioritization skills to deal with a high volume of time sensitive tasks quickly and appropriately
You will deliver a comprehensive first-class administrative service to a varied portfolio of clients in line with the defined business activities. Maintain and enhance client relationships on own portfolio and to supervise and develop junior team members.
Responsibilities:
Administration of a varied portfolio of clients, in accordance with procedures
Liaising with clients on day to day matters
Responsibility for the maintenance of statutory books for own portfolio
Responsibility for client appropriate regulatory documentation (including where appropriate NRL returns and HMRC filings)
Coach more junior members of staff in respect of client day to day activities
Coach more junior members of staff in relation to the procedures
Monitor the workflow of more junior staff
Coach more junior staff in relation to time management and prioritising skills
Assist with the review of accounts/financial statements
Delegating and reviewing the drafting of basic minutes and resolutions for meetings for own clients
Drafting minutes and resolutions for meetings attended for senior staff’s clients by request
Circulation of minutes to attendees for comments
Finalising of minutes and arranging for signing
Delegate payment instructions for own clients to more junior staff – as appropriate
Review payment instructions prepared by more junior staff
Understand the different requirements/process for payments for high risk clients
Skills required:
Table 5 Qualification
Sound academic background
Studying for or a willingness to study for a table 4 qualification Experience
4 years relevant industry administration experience with at least 3 years’ experience in running own portfolio
Experience of developing and coaching others on a one to one basis
Our client is looking for an enthusiastic Infrastructure Engineer to join their dynamic and professional Information Services team.
Responsibilities:
Ensure the infrastructure that is within your remit are performing in a manner that meets organisational requirements. Ensure any necessary remedial action is carried out in line with the firm's expectations
Help shape, develop and refine operational processes to improve confidentiality, integrity and availability
Ensure all servers and infrastructure components are kept up-to-date with necessary operating system and infrastructure related security updates
Work with other IT teams to report and resolve software, hardware and operational problems
Be capable of recovering key technologies in the event of a BC or DR scenario
Skills required:
Proven track record in similar organisations supporting a medium sized business
Knowledge and understanding of Microsoft Active Directory and Windows Server operating systems (Server 2019, 2016, 2012)
Intermediate level knowledge of desktop image management and deployment or application packaging and deployment or patch management and deployment (Microsoft SCCM)
Intermediate level knowledge of IaaS products (Azure)
Intermediate level knowledge in messaging (Microsoft Exchange, Mimecast, Egress)
Intermediate level knowledge of server virtualisation (VMware vSphere, ESXi, Site Recovery Manager)
Intermediate level knowledge of remote access technologies (Citrix, SSL/TLS VPN)
An intermediate level of knowledge of IP networking (specifically Cisco), telephony, firewalls, LANs, WANs and proxy servers
A broad understanding of infrastructure technologies and ideas from beginner IT qualifications such as the CompTIA A+, Server+, Network+ and Security+ are essential
The purpose of the position is to take responsibility for a portfolio of client entities and provide general support to the Funds Division and the wider Group as required.
Responsibilities:
Maintain secretarial and governance oversight and control of a cross section of client entities
Maintain a high level of communication and interaction with clients, investors and intermediaries as required
Maintain excellent client relationships
Undertake company incorporations and setting up on their systems
Assist in onboarding new investors and client entities including collection of correct due diligence
Completion of bank account opening forms
Assist with transactions undertaken by client entities whilst involving others where necessary
Prepare and disseminate investor call and distribution notices
Process investor transfers to include collection of due diligence and FATCA/CRS documentation
Preparation and distribution of Board packs for client entity Board meetings where required
Attendance at client entity Board meetings and drafting accurate minutes
Ensure client requests and ad hoc queries are dealt with efficiently and timeously
Take responsibility for ad-hoc projects as requested
Skills required:
Proven experience as a Fund Administrator
Basic knowledge of the Jersey legal and regulatory environment and in particular the Codes of Practice and AML/CFT Handbook
Basic familiarity of FATCA and CRS as they relate to client entities and reporting
Are you an experienced client-facing Director with a passion for delivering first-class client service to UHNW families? Our client is looking for an energetic and innovative individual who is an enthusiastic team player and enjoys building trusted client relationships.
Responsibilities:
Work closely with the partners in relevant areas on business development, including playing a leading role in client pitches and business development activities
Responsible for a portfolio of UHNWI private wealth clients and ensure that client relationships and transactions are managed efficiently and to a high standard
Act as a role model to all colleagues and assist with developing teams of motivated, highly proficient governance professionals who act in accordance with the firm's values
Ensure that all relevant colleagues have an understanding of the transactions they are working on, provide technical support and training to them as and when required
Ensure client expectations are properly managed and valuable relationships are nurtured so as to preserve and maintain their reputation and the potential for repeat work and referrals
Effectively manage the day-to-day activities of team members reporting to you to include timely and accurate work, meeting deadlines, managing WIP and debt
Ensure consistency of client service levels across all relevant colleagues and deal swiftly with any identified issues
Become a go-to expert on the firm's policies & procedures and uphold them at all times
Show an awareness of the integration of their Governance Services Jersey office with the Governance Services in other jurisdictions, operating in a unified, consistent and co-ordinated manner
Support a unified, consistent and co-ordinated approach with their law firm
Build trusting professional relationships with, and collaborate effectively with, the firm's Risk and Compliance team, keep abreast of all relevant regulatory changes and industry standards
Skills required:
Deep knowledge of the market for private wealth services to UNHWI clients, and strong connections with the onshore intermediaries operating in that market
Ability to manage and prioritise tasks, time and people in order to meet deadlines
Highly-developed interpersonal skills; a real team player
Strong attention to detail and accuracy
Pro-active and service-orientated approach
Drive, ambition, an objective-setter who achieves goals
Highly-developed skills in (a) identifying risk, especially foreign tax risk, complex fiduciary risk and financial crime risk and (b) managing such risk, including by obtaining, understanding and implementing advice
Discretion and demonstrable good judgement
Ability to work independently
Excellent verbal and written communication skills.
The purpose of this role is the provision of an efficient, professional administrative support service to the Relationship Management Directors Trustees and / Senior Associates.
Responsibilities:
Communication with third party service providers and with various business contacts, including banks, investment houses, solicitors and property managers/estate agents such communication to be signed off by management
Client take on and entity formation/termination
Assist with KYC/CDD information collation and system input for client take on
Formation of trusts, companies and foundations in any jurisdiction
Termination of trusts, companies and foundations in any jurisdiction
Assist with transfers in/out of entities from/to other fiduciary providers
Assisting in client meeting preparations and efficient follow up of general matters arising
Handling documentation and resolutions with regard to transactions and restructures
Drafting of resolutions relating to payments and settlements, with assistance from Trustees. Assisting with drafting of Loan Agreements, Powers of Attorney, Facility Documentation, property transaction documents and any other documentation required to facilitate action required
Preparation of various forms, including Payment request, Investment Recommendation and Bank Account Opening forms if required
Liaison with other teams in the Group involved in managing client bank account and investment account documentation
Supporting in the management of compliance issues and maintenance of records ensuring that they satisfy their regulatory requirements plus preparation and supply of due diligence on entities administered to third parties
Assisting Directors, Senior Associate and other Associates on ad-hoc client requests, administration of entities and projects as they arise and close liaison with Team Leader/Senior Associates on all tasks allocated
Assisting with work overflow for team members and providing absence cover
Assisting Directors, Senior Associates and other Associates in investment reviews
Liaison with Accountants in the both Jersey and Swiss office in order to ensure that financial accounts are prepared and reviewed in a timely manner for regulatory and tax purposes
Continuous review of pending items to ensure timeous follow up and finalisation of tasks providing proper governance around client structures by gaining an understanding of these structure through assisting with day to day activities. This will include ensuring that all documents are correctly filed and systems updated in accordance with the Group’s policy and procedures
Any other ad-hoc duties that may be required from time to time
Skills required:
Educated to undergraduate qualified level
Some experience in the offshore and/or onshore financial services industry
Advanced Microsoft Excel and Word plus basic PowerPoint skills
Good numeracy skills and a good commercial awareness
To provide company and trust administration services. There will be a need for liaison and the co-ordination of activities across a number of subsections of the Company. The work involves encountering changing priorities and differing situations.
Responsibilities:
To maintain the highest standards of administration including the periodic production of reports/analyses to third parties
Drafting/preparing less complex documents i.e. minutes/resolutions, as appropriate
To liaise with Investment Advisers, Asset Managers and other professional advisers
Attend client meetings with Client Directors and Managers
Maintain client confidentiality
Observe CDD at all times
Record all time on the Company’s time recording system and ensure narrative is clear
Achieve financial targets as determined by management
Such other duties as the management may at times reasonably require
Skills Required:
Roles at this level provide professional advice and/or support, directly or indirectly to team based upon a full understanding of a technical, professional or specialised fiel
You will plan and ensure progress within established procedures and clearly defined Company policy
This position is to provide support to the Chief Investment Officer and Investment Director (primarily) with additional admin support functions to the middle office team. Its purpose is to assist all areas of the business to ensure the highest standards are achieved in Investments, Operations and Client Management (including Compliance). The role will require regular interaction with service providers, other Group entities and clients and you will work closely with other employees to ensure service standards are met. Due to the small team and exposure to various aspects, there is substantial capacity for personal development and transitioning to a portfolio management role.
Responsibilities:
Preparation of new business proposals and communication with advisers and trustees, completing and distributing these to requirements
Preparation and maintenance of client reporting, marketing reports and strategy factsheets for regular distribution
Assist with maintenance and development of website investment content
Support the Chief Investment Officer in implementing the investment process, including: –
Regularly run stock screening process and prepare stock research notes
Update approved stock lists, models and performance records, as required
Review portfolio exposure against relevant models and prepare trade instructions to effect agreed model changes
Place dealing instructions with custodians and reconcile completion via AssetMax
Attend regular Investment Committee meetings, take minutes and provide research input
Assist Investment Directors and compliance with onboarding of new clients – agreement completion, CDD checks and internal onboarding processes
Work with custodians to ensure required documentation for new clients is complete
Assist Head of Compliance in updating records and client files as required
Periodic reviews of portfolios to ensure compliance with mandates
Skills required:
Preferably Investment qualified (Level 4) e.g., CISI Certificate in Investment Management or PCIAM, CFA Investment Management Certificate
Continued personal development/study in a relevant field
Good knowledge of investment markets
Ability to understand and interpret investment terminology and data
Proficiency with Bloomberg research tools and Microsoft Office Suite
Strong appetite for development of investment career
You will have the opportunity to deliver a first class administrative service to a portfolio of clients. In addition, you will have exposure to multiple teams, asset classes and an impressive client base and will work within an inclusive and friendly culture, working alongside some of the best people in industry.
Responsibilities:
Review data and escalate amendments as required to maintain data integrity
Assist more senior staff with their client portfolio
Administer under supervision a small number of straightforward, non-complex clients
Assist with the maintenance of statutory books and records
Assist with preparation of regulatory documentation
Liaise with intermediaries
Prepare payment instructions including for online banking systems, with supporting documents
Understand the different requirements/process for payments for high risk clients
Monitor for receipt of funds and providing confirmation when received
Prepare basic letters
Prepare covering letters sending documents out and basic letters – ready for review
Prepare BCF (billing control forms) and WIP (work in process reports) for team
Send out invoices to clients
Settle invoices
Statutory filing (minutes) for team
Mark up correspondence for filing and book-keeping
Accurate and timely saving of electronic (email) correspondence
Skills required:
Sound academic background Experience
Studying towards or a willingness to study for:
COA
ICSA Certificate in Offshore Finance Administration
STEP Foundation Certificate in International Trust Management
Our client's multi-jurisdictional Fund Services team have a well-established track-record of working closely with clients and delivering tailored solutions with high quality administration, accounting and tax compliance services. They are looking for an experienced Senior Administrator to deliver a comprehensive first class service to a varied portfolio of clients.
Responsibilities:
Administration of a varied portfolio of clients, in accordance with procedures
Liaising with clients on day to day matters
Responsibility for the maintenance of statutory books for own portfolio
Responsibility for client appropriate regulatory documentation
Supervise more junior members of staff
Delegate tasks on own portfolio to more junior members of staff
Coach more junior members of staff in respect of client day to day activities
Coach more junior members of staff in relation to their procedures
Monitor the workflow of more junior staff
Coach more junior staff in relation to time management and prioritising skills
Delegate payment instructions for own clients to more junior staff – as appropriate
Review payment instructions prepared by more junior staff
Understand the different requirements/process for payments for high risk clients
Delegate monitoring of receipt for own clients to more junior staff – as appropriate
Skills required:
Table 5 Qualification
Sound academic background
Studying for or a willingness to study for: –
ICSA Diploma
STEP Diploma
Diploma in Fund Administration
Any other Table 4 qualification
4 years relevant industry administration experience with at least 3 years’ experience in running own portfolio, preferably with exposure to corporate clients
Experience of developing and coaching others on a one to one basis
As the Administration Assistant, you will play an active part in the development of our client's offering to its clients and its business as a whole.
Responsibilities:
Deliver excellent service to clients in a manner which places the interests of clients second only to their regulatory obligations
Provide support to the Directors by taking responsibility for tasks delegated to you
Pro-actively take on additional responsibilities and administration tasks as required by your Manager or clients
Ensure that all work is undertaken according to their policies and procedures
Provide administrative support to the Directors on general client matters to include: –
Preparation of Trustee and Director Board meetings and recording minutes
Preparation and attendance to distributions and other client related payments
Opening client bank accounts and continuing liaison with banking providers
Ensure client correspondence records are maintained and updated
Maintain client statutory records
Assist with the maintenance of client bookkeeping
Be a point of contact for clients and intermediaries in the absence of the Client Director
Be proactive in communications with clients and intermediaries
Be open and transparent when dealing with clients and other members of staff
Skills required:
Ensure you are fully aware of the regulatory framework within which they operate
Be proactive in identifying and proposing improvements to systems, policies and procedures that will strengthen their defences against operational and regulatory risk
Develop a high level of technical knowledge and apply this to the day-to-day administration of their clients
Share knowledge and expertise with colleagues
Ensure that you meet their policy on CPD requirements
Have a few years' Junior Admin / Administrator level experience???????
Our client is currently seeking a highly motivated Accounts Prep with at least 3 years’ experience in a Trust and Corporate environment to join their Accounts team.
Responsibilities:
Timely completion of financial statements for an allocated portfolio of entities
To ensure the completeness accuracy of client ledgers through timely bookkeeping
Skills required:
Good knowledge of Trust and Company Accounting / Bookkeeping
Basic knowledge of taxation implications on Trust and Corporate structures
Strong awareness of anti-money laundering, regulatory and other compliance legislation
You will need to be quick to learn new systems and have excellent communicative skills, as close working relationships between colleagues and clients is the central core of your operations
Previous experience in using NavOne Microsoft Dynamics would be favourable, however full external training would be provided
Hours of employment are flexible subject to a minimum number of hours per week
To undertake the day-to-day administration of a portfolio of Client Company and trust structures.
From time to time to undertake specific additional tasks as advised. Work with the rest of the Fiduciary management team to improve profitability, limit both the business and client’s exposure to risk and provide a quality service to clients.
Client Relationship Management: –
Day-to-day administration of a portfolio of fairly complex client cases, including book-keeping entries and the preparation of some financial reports and statements.
Have a broad understanding of the principles and practices of offshore trusts, companies and related structures.
Ensure mutual understanding of client and the business expectations and commitments at outset and throughout the relationship.
Develop long term, profitable business relationships with clients maintaining regular contact and ensuring client confidentiality is respected.
Liaison with investment advisors, asset managers and other third parties regarding client affairs as necessary.
Understand the principles of managing financial assets and how the performance of stock and currency markets impacts on client portfolios.
Critically review a set of company or trusts accounts or other financial reports
Have a broad understanding of tax issues and jurisdictions as they relate to client circumstances.
Anticipate technical problems when dealing with client issues, think laterally and creatively to find solutions and, where necessary, seek expert advice.
Where appropriate, identify and communicate improvements that enhance service to clients and/or profitability to the business
Develop a rapport with professional intermediaries and service providers in relation to the conduct of client business.
Business Development: –
Meet with existing intermediaries.
Develop the existing client base by understanding client needs through effective listening and questioning.
Demonstrate to clients the ability, supported by the business skill base and other specialists, to provide advice on all aspects of wealth management.
Assist in developing new business opportunities by developing good working relations with professional intermediaries.
Keep up to date with changes in the market that have the potential to impact on offshore structures.
Keep abreast of product and service developments that may enhance and add value to existing and potential client relationships.
Have a general awareness of financial and economic developments globally.
Risk Management: –
Understand and apply local legislation relating to drug trafficking, money laundering, terrorist financing and in any other legislation that impacts on the conduct of fiduciary business within the jurisdiction.
Report complaints, operational risks, suspicions etc in accordance with local procedures.
Ensure that risk issues are reported to the Directors and Compliance as appropriate.
Skills and Knowledge:
Key areas are as follows (note that the senior trust officer is expected to demonstrate these skills or, in the minority, show potential to acquire them):
Good knowledge of offshore fiduciary services.
A proven track record in handling complex offshore fiduciary issues.
A proven track record in client relationship management.
Good interpersonal skills for dealing with intermediaries and clients.
Excellent time management and organisation.
Sound judgement.
Good understanding of financial markets and finances in general.
Excellent communication skills.
Knowledge of compliance issues and the regulatory framework within which they operate
You should be educated to A level. The post holder should have a minimum of 5 to 10 years experience in fiduciary services and qualify as a C category person under the JFSC guidelines.
Other Matters
The job may entail some work outside normal working hours
To undertake the day-to-day administration of a portfolio of client company and trust structures.
From time to time to undertake specific additional tasks as advised. Work with the rest of the Fiduciary management team to improve profitability, limit both and client’s the business and clients exposure to risk and provide a quality service to clients.
Day-to-day administration of a portfolio of client cases to include book-keeping entries.
Have a broad understanding of the principles and practices of offshore trusts, companies and related structures.
Ensure mutual understanding of client and the business expectations and commitments at outset and throughout the relationship.
Develop long term, profitable business relationships with clients maintaining regular contact and ensuring client confidentiality is respected
Liaison with investment advisors, asset managers and other third parties regarding client affairs as necessary.
Understand the principles of managing financial assets and how the performance of stock and currency markets impacts on client portfolios.
Have a broad understanding of tax issues and jurisdictions as they relate to client circumstances.
Business Development: –
Meet with existing intermediaries
Develop the existing client base by understanding client needs through effective listening and questioning.
Assist in developing new business opportunities by developing good working relations with professional intermediaries.
Keep up to date with changes in the market that have the potential to impact on offshore structures.
Risk Management: –
Understand and apply local legislation relating to drug trafficking, money laundering, terrorist financing and any other legislation that impacts on the conduct of fiduciary business within the jurisdiction.
Report complaints, operational risks, suspicions etc in accordance with local procedures.
Ensure that risk issues are reported to the Directors and Compliance as appropriate.
Skills Required:
Key areas are as follows (note that the trust officer is expected to demonstrate these skills or, in the minority, show potential to acquire them):
Good knowledge of offshore fiduciary services.
A proven track record in handling offshore fiduciary issues.
A proven track record in client relationship management.
Good interpersonal skills for dealing with intermediaries and clients.
Excellent time management and organisation.
Sound judgement.
Good understanding of financial markets and finances in general.
Excellent communication skills.
Knowledge of compliance issues and the regulatory framework within which they operate
You should have a minimum of 3 years experience in fiduciary services and qualify as a C category person under the JFSC guidelines.
To work as part of the Fund Accounting team providing Private Equity Fund valuation and Accounting services to Private Equity Funds and underlying private equity fund vehicles, ensuring that they are fully compliant with fund documentation, legal, regulatory requirements and accounting standards to which they are subject.
Ensuring that the provision of Fund Accounting services are aligned with the client SLA’s, all internal and external deadlines are understood and met and all operational policies, procedures and checklists are followed.
Responsibilities:
To prepare, review and analyse of monthly, quarterly, bi-annual and annual Financial Statements with supporting documentation under various accounting standards (i.e. IFRS, UK GAAP and US GAAP
Prepare monthly valuations, reconciliations of fund draw downs and distributions, accruals, expenses etc.
Input double entry bookkeeping to the accounting system
Perform cash reconciliation and management for the Funds
Prepare drawdown, equalisation and distribution calculations in accordance with the Fund documentation
Prepare Fund investor capital statements as required
To prepare Fund and investor IRR calculation as required
Attend client and audit meetings as required in relation to the provision of Financial Statements to investors
Liaise with various external and internal parties (e.g. client, external auditor, other offices etc) in the day to day accounting of the Fund and other custom reporting and projects for specific investor needs
Liaise with internal and external auditors and assist with the year end/interim audit process via a monitored timetable and audit requirement list
Provide input in relation to the review and monitoring of existing business process, procedures and checklists to maximise efficiency and productivity in the Private Equity Team
Execute group project opportunities relating to the implementation of new product accounting and operational procedures
Skills Required:
Professional qualification in accounting
Experience within the finance industry with experience in accounts preparation or valuation in equity, debt or private wealth funds
Good attention to details
An excellent working knowledge of various private equity fund structures (GP/LP/Feeder) and the accounting for these structures
Excellent knowledge of US GAAP/UK GAAP/IFRS
Good time management skills
Good prioritisation skills to deal with a high volume of time sensitive tasks quickly and appropriately
Sound analytical and problem solving skills
Good working knowledge of Microsoft Office Package with emphasis on Excel and Word
